LapaOne – Terms & Conditions
Last Updated: 29 June 2026
Welcome to LapaOne. These Terms & Conditions (“Terms”) govern your access to and use of our website and digital services. By accessing our website or engaging our services, you agree to comply with these Terms. If you do not agree with any part of these Terms, please do not use our website or services.
1. Definitions
Throughout these Terms:
- “LapaOne”, “we”, “our”, or “us” refers to LapaOne.
- “Client”, “you”, or “your” refers to any individual, company, or organisation using our website or purchasing our services.
- “Services” refers to all services provided by LapaOne, including but not limited to digital marketing, SEO, GEO, PPC advertising, website design, website development, branding, UI/UX design, AI-powered solutions, website maintenance, and related consultancy services.
2. Acceptance of These Terms
By accessing our website, requesting a quotation, submitting an enquiry, or purchasing any of our services, you confirm that you have read, understood, and accepted these Terms & Conditions.
If you are acting on behalf of a business, you confirm that you have the authority to accept these Terms on behalf of that organisation.
3. Our Services
LapaOne provides a range of professional digital services, including:
- Digital Marketing
- Search Engine Optimisation (SEO)
- Generative Engine Optimisation (GEO)
- Pay-Per-Click (PPC) Advertising
- Social Media Marketing
- Website Design
- Website Development
- Branding & Creative Design
- UI/UX Design
- AI-Powered Business Solutions
The scope of work, project deliverables, pricing, timelines, and payment schedule will be outlined in the relevant proposal, quotation, invoice, or written agreement agreed between both parties.
4. Payments
Payment terms will be confirmed before work begins.
- Invoices must be paid according to the agreed payment schedule.
- Late payments may result in delays or suspension of services.
- Ownership of completed work will not transfer until all outstanding balances have been paid in full.
- Any required upfront payments are subject to our Refund Policy.
5. Revisions & Change Requests
Our proposals include a specified number of revisions.
Additional revisions or changes outside the agreed project scope may incur additional charges.
Requests that significantly alter the original project requirements after work has commenced may be treated as a new project or quoted separately.
6. Intellectual Property
Unless otherwise agreed in writing:
- Ownership of the final approved deliverables transfers to the client only after full payment has been received.
- Draft concepts, design ideas, proposals, strategies, source files, and unused creative materials remain the intellectual property of LapaOne.
- Our work may not be copied, resold, reproduced, or redistributed without our prior written consent.
7. Client Responsibilities
To help us deliver your project successfully, you agree to:
- Provide accurate project information.
- Supply requested content, feedback, approvals, and access credentials promptly.
- Ensure any content supplied does not infringe copyright, trademarks, or applicable laws.
- Keep login credentials and account information secure.
Delays in receiving required information or approvals may affect project timelines.
8. Service Limitations
While we follow recognised industry best practices, we cannot guarantee:
- Specific search engine rankings.
- A particular level of website traffic or sales.
- Immediate marketing results.
- Performance of third-party platforms including Google, Microsoft, Meta, hosting providers, payment gateways, or social media platforms.
Results will vary depending on numerous factors beyond our control.
9. Portfolio Rights
LapaOne may showcase completed work in its portfolio, website, or social media unless the client requests confidentiality in writing.
10. Termination of Services
We reserve the right to suspend or terminate services where:
- Payments remain overdue.
- These Terms are breached.
- Fraudulent, abusive, or inappropriate behaviour occurs.
- The client fails to provide essential information required to complete the project.
Clients may also request termination of services by mutual written agreement. Any work completed prior to termination may remain chargeable.
11. Limitation of Liability
To the fullest extent permitted by law, LapaOne shall not be liable for:
- Loss of business profits or revenue.
- Loss of data.
- Website downtime caused by third-party hosting providers.
- Third-party software failures.
- Search engine algorithm updates.
- Delays caused by external suppliers.
- Incorrect use of websites, systems, or marketing accounts after project completion.
Our total liability shall not exceed the amount paid by the client for the specific service giving rise to the claim.
12. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
LapaOne
Email: hello@lapaone.co.uk