LapaOne – Privacy Policy
Last Updated: 29 June 2026
At LapaOne (“we”, “our”, or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our digital services.
By accessing our website or engaging with our services, you agree to the practices outlined in this Privacy Policy.
1. Information We Collect
To provide and improve our services, we may collect the following information.
a. Personal Information
When you contact us or enquire about our services, we may collect:
- Full name
- Email address
- Telephone number
- Company name
- Project or business information you choose to share
b. Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Approximate location (city or region)
- Pages visited
- Time spent on our website
- Referring website or search engine
c. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience and help us understand how visitors use our website.
These may include:
- Essential Cookies
- Performance Cookies
- Google Analytics
- Meta Pixel
- Other website analytics and marketing tools
You can manage or disable cookies at any time through your browser settings. Please note that some website features may not function correctly if cookies are disabled.
2. How We Use Your Information
We use your information to:
- Deliver and manage our digital services
- Respond to enquiries and customer support requests
- Prepare quotations and project proposals
- Process invoices and service-related communications
- Improve our website, services, and user experience
- Monitor website performance and visitor behaviour
- Send marketing updates where you have provided consent
- Protect our website against fraud, misuse, or unauthorised access
- Meet our legal and regulatory obligations
3. Sharing & Disclosure of Information
We respect your privacy and do not sell, trade, or rent your personal information to third parties.
We may share your information only where necessary with:
- Trusted service providers such as website hosting companies, payment providers, CRM platforms, and analytics services
- Members of our team involved in delivering your project
- Professional advisers where required
- Government or regulatory authorities where disclosure is required by law
All third-party providers are expected to handle your information securely and in accordance with applicable data protection laws.
4. Data Security
We use appropriate technical and organisational measures to protect your personal information against:
- Unauthorised access
- Loss or theft
- Unlawful disclosure
- Alteration or misuse
While we take reasonable steps to safeguard your information, no online system can guarantee complete security. We therefore cannot guarantee absolute protection against every potential risk.
5. Data Retention
We retain personal information only for as long as necessary to:
- Deliver our services
- Maintain business records
- Comply with legal and financial obligations
- Resolve disputes
- Prevent fraud and protect our business
When personal information is no longer required, it will be securely deleted or anonymised where appropriate.
6. Your Privacy Rights
Depending on your location and applicable data protection legislation, you may have the right to:
- Request access to your personal information
- Correct inaccurate or incomplete data
- Request deletion of your personal information
- Restrict or object to certain processing activities
- Withdraw your consent where processing is based on consent
- Opt out of receiving marketing communications
To exercise any of these rights, please contact us using the details provided below.
7. Third-Party Websites
Our website may include links to third-party websites for your convenience.
We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review their privacy policies before providing any personal information.
8. Policy Updates
We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements, or business practices.
Any updates will be published on this page together with a revised “Last Updated” date.
We encourage you to review this page periodically to remain informed about how we protect your information.
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us.
LapaOne
Email: hello@lapaone.co.uk
Website: https://www.lapaone.co.uk